At LiOneMoment Limited, we provide digital products and services exclusively. As such, no physical shipping is required for any purchases. Once your order is confirmed, you will receive immediate access to the purchased products, either via email or through your personal account on our website.
Delivery of Digital Products:
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Instant Delivery: Upon completion of your purchase, digital products (such as software, tools, templates, etc.) will be delivered either through a download link provided via email or will be available for instant download through your user account.
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Access via Email: If your product is delivered via email, please make sure to check your spam or junk folder in case the message was misdirected by your email provider.
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Access via Account: For some products, you will be able to download or access them directly through your account dashboard. Once logged in, simply go to your account settings or dashboard to retrieve your purchased products.
No Physical Shipping:
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Digital Only: All products on our website are purely digital and therefore do not require physical shipping. No physical goods will be sent to you, and no shipping fees will be charged.
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Downloadable Products: Products such as software, reports, templates, and other digital assets are made available immediately after payment confirmation.
Product Support:
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Technical Support: If you have trouble accessing or downloading a product, please contact our support team at [email protected]. We will provide assistance to resolve any technical issues promptly.
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Questions: If you have any concerns about the delivery of your digital products, please feel free to reach out to us directly.
Refunds and Returns:
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As all our products are digital, please review your purchase carefully before completing it. Refunds are not applicable for digital products, except in cases where there is a technical failure that prevents you from using the product, and we are unable to resolve it in a timely manner.
If you have any questions regarding our shipping or product delivery process, feel free to contact us at [email protected].